Included/Configured with every server

• Internet Information Server
• MS SMTP
• MS FTP
• Terminal Services Access
• Port monitoring with email alerts.
• Basic Firewall Protection
• Use of our DNS servers
• SmarterMail Professional Edition (50 domains)
• SmarterStats Professional and Enterprise (50 domains)
• SmarterTicket Professional Edition (5 agents)
• Control Panel to manage your Account and DNS
• IP Addresses : 4
• Bandwidth : 100 GB

SmarterMail Professional Edition (50 domains)
An advanced email and collaboration server that delivers Enterprise functionality at a reasonable price. SmarterMail easily handles hundreds of thousands of messages per day.

SmarterStats Professional and Enterprise (50 domains)
On-demand web site analytics help identify trends and promote understanding of your users. Access your statistics from anywhere with ease via an advanced web interface.

SmarterTicket Professional Edition (5 agents)
Automated email support tracking software with advanced reporting and ticket handling. Provide a knowledge base and self-help features to your customers.

With the HELM control panel you can fully automate and manage your dedicated or virtual servers. Through its intuitive user interface you and your clients can easily setup domains, mailboxes, databases, ftp accounts, do online billing and much more.

We offer two types of HELM configuration

REMOTE ONLY

We install a HELM remote license on your server, and through a specially configured reseller account, you use OUR control panel to manage YOUR server. Optionally you can also share some of our servers, you can for example use your own web server to host/manage Web Sites and FTP, and share our DNS/Mail and Database servers and only purchase additional resources from us as and when you need them.
If at a later date you decide to setup your own dedicated Mail or Database server, this can be added into your configuration and resources can be migrated from our server to yours.

HELM 3 only

HELM CONTROL

A full HELM control system. You host ALL services on your own servers and run your own HELM control panel with FULL admin access. You fully setup and configure the entire system yourself.

HELM 3 or 4

Monthly £29
per server

Your system behind a shared firewall. Only "friendly" ports allowed through. All others blocked. Only "friendly" ports allowed out. All others blocked. No firewall rule modifications allowed.

This is included as standard with all servers.

As for basic except you can configure specific rules for your server.

Your own firewall segment with custom configuration. Sub cluster systems (e.g. SQL servers and other non net accessed systems) available via private address ranges.
All servers are placed on their own vLAN for added security.

Your own dedicated Firewall Appliance and routed subnet. Both NAT and IP pass through available. Full remote Access for self configuration.
All servers are placed on their own vLAN for added security.

If you require isolation from other customers and servers and with full control over rules, you will need the dedicated solution.

All additional requests for firewall changes are charged at £50 per time.

node = server to be clustered.

• We use load balancers based on Summit 1i boxes from Extreme Networks .
• These are located behind the firewall and have a real address allocated for each cluster. Confusingly this is often referred to as the “virtual” address of the cluster.
• Each member of the cluster has a local, non-routable, address on the LAN to which the requests to the virtual address are sent using a complex algorithm. This takes into account the requirement to spread the load, and also to get fast responses. So it uses a combination of “least busy” server and round robin.
• If a server becomes unavailable the cluster takes it out of service and puts it on a slow poll till it comes back, at which point it goes back in service.
• This is “level 3” load balancing since it deals only with the distribution of IP requests. There is no guarantee that the same server will get requests from the same session, so the application has to be “stateless”. In CF this is done using client variables in an external data source shared by all members of the cluster.
• We can do “level 7” LB, but this means that if one element of the cluster goes out that all sessions held on it also go. Level 3 is better.
• The database clustering is more a matter of application design, but the simplest is to use journalizing between two database servers and have one take over the IP number of the data connection if the other fails. This is standard for SQL server.

Optional configurations are

Active-active (load balanced)

Active-passive (fail over)

Many people don't have the technical ability to manage and configure their server on an ongoing basis, while others simply don't want to become system administrators when their time is better spent within their core business.

At CFMX Hosting we have the solution to this problem. Our Systems Management products are a way of contracting us to manage your server on your behalf. As part of this package we will maintain your server for you and configure software at your request.

BASIC systems management:-

• Patching - Installing Microsoft security patches and upgrades
• House Keeping - disk defragmentation, clean-up of temp file - log files - install files etc,

Monthly: £99 (WAS £199)
Yearly: £1089

STANDARD Systems Management:-

• Patching - Installing Microsoft security patches and upgrades
• Web Server - Installing and configuring modules, virtual hosts and password protection
• FTP Server - Adding and removing users, configuring anonymous FTP
• Mail Server - Configuring e-mail addresses, POP3 accounts, auto responders and mailing lists
• Operating System - Log file rotation, adding and removing users, network + IP configuration and scheduled tasks configuration
• DNS - Adding and removing domain names, modifying zone records and managing DNS configuration
• Domain names - Modification and registration (registration at usual price)

Standard Systems Management is available at the following rates per server:-

Monthly: £199 (WAS £299)
Yearly: £2200

ADVANCED Systems Management:-

• 4 Hour System Administrator Response 24/7/365
• Reporting and Monitoring
• ColdFusion Server Support/Administration
• SQL Server Support/Administration
• HELM Dedicated Support/Administration
• Patching - Installing Microsoft security patches and upgrades
• Web Server - Installing and configuring modules, virtual hosts and password protection
• FTP Server - Adding and removing users, configuring anonymous FTP
• Mail Server - Configuring e-mail addresses, POP3 accounts, auto responders and mailing lists
• Operating System - Log file rotation, adding and removing users, network + IP configuration and scheduled tasks configuration
• DNS - Adding and removing domain names, modifying zone records and managing DNS configuration
• Domain names - Modification and registration (registration at usual price)

Advanced Systems Management is available at the following rates per server:-

Monthly: £299 (WAS £400)
Yearly: £4400